User Privacy Policy
This Privacy Policy explains how we collect, use and protect your personal information when you register, play or otherwise use services provided by Vegas Kings. We take your privacy seriously and set out below the kinds of information we hold, why we use it and the choices and rights available to you.
Types of data we collect
We collect different categories of information to operate your account and to provide our services. These include personal data, technical data and transactional data.
Personal data
Personal data covers information you provide when registering or verifying your account, such as your name, date of birth, address, email, phone number and identity documents where needed for verification (KYC). We also store contact preferences and communications between you and our support team.
Technical data
Technical data includes device and browser information, IP addresses, operating system, device identifiers and log data. We also collect behavioural data about your activity on the site - for example, games played, session length and pages viewed - to help operate and improve the service.
Transactional data
Transactional data relates to deposits, withdrawals, payment method details and transaction history. We record dates, amounts and payment method types to process payments, maintain your account and meet our responsibilities for fraud prevention and financial reporting.
Use of information
We use your information to create and manage your account, process payments, verify identity, prevent fraud, respond to enquiries and comply with legal obligations. We may also use aggregated data for analytics and to improve the service. Where we rely on consent for specific processing, you may withdraw that consent at any time.
Data protection practices
We protect personal data using industry-standard security measures, including encryption and access controls, to reduce the risk of unauthorised access. Access to personal data is limited to staff and contractors who need it to perform their duties. We retain data only for as long as necessary for the purposes set out in this policy and to meet legal or regulatory requirements.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support secure log-in, measure site performance and serve relevant content. You can manage cookie preferences via your browser or the cookie settings on the site. Third-party cookies may be used for analytics and advertising - please review third-party providers' policies for more detail.
Information sharing and third parties
We may share personal data with payment processors, identity verification providers, analytics suppliers and regulatory or law enforcement bodies where required. Third parties receiving data are subject to contractual obligations to keep information secure and use it only for specified purposes. We do not sell your personal data.
User rights
You have rights to access, correct and request deletion of your personal data, and to object to or restrict certain processing. Where applicable, you may also request a copy of your data in a portable format. We will respond to legitimate requests in line with applicable law.
Access, correction and deletion of data
To access, correct or delete your data, contact our support team. We will verify your identity before fulfilling any request to protect your account. Some data may be retained where required by law or for legitimate business purposes, such as transaction records or fraud prevention.
Changes to this policy
We may update this policy from time to time. When we make material changes we will publish the revised policy on the site and, where appropriate, notify you by email or account message. Continued use of the service after a change indicates acceptance of the updated policy.
Contact us
If you have questions about this policy or wish to exercise your rights, please contact our support team at [email protected]. You can also find more information in your account settings or help centre for VegasKings.